Cookie Notice

1. Introduction

1.1 This website uses cookies and similar technologies to provide you with an improved browsing experience, support essential site functions, and help us understand how the site is used.

1.2 Unless cookies are strictly necessary for the operation of the website, we will request your consent to use them when you visit or revisit the site, particularly if you have not yet set your preferences or if previous consent has expired.

2. What Are Cookies?

2.1 Cookies are small text files stored on your device when you access a website. They allow the website to remember your actions and preferences over time. Cookies may be temporary (deleted when you close your browser) or persistent (stored until they expire or are manually removed).

2.2 Cookies do not usually contain information that directly identifies you, but they may be linked to personal data that we or our service providers hold.

3. Types of Cookies We Use

3.1 We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the basic functioning of the site, such as page navigation, security, and session management. These do not require your consent.
• Analytics Cookies: Help us understand how visitors interact with the site, such as which pages are visited and for how long. This enables us to improve website performance.
• Preference Cookies: Remember your language, region, or display preferences to enhance usability.
• Advertising Cookies: May be used to deliver content or ads relevant to your interests. These cookies track your browsing behaviour across websites and may require consent.

4. Third-Party Cookies

4.1 Some cookies are placed by third-party service providers that support our website operations or deliver analytics and performance insights. These providers may use their own cookies subject to their respective privacy policies. We do not control the use of these third-party cookies but ensure their compliance with data protection laws.

5. Managing Cookies

5.1 You can manage or disable cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored;
• Block specific or all cookies;
• Delete existing cookies; and
• Set preferences to receive notifications before cookies are placed.

5.2 Please be aware that blocking certain cookies may impair website functionality and user experience.

6. Changing Your Preferences

6.1 You may adjust or withdraw your cookie preferences at any time via the cookie settings panel on this site, or through your browser settings.

7. Contact Information

7.1 This website is operated by Botswana Energy Regulatory Authority. If you have any questions regarding our use of cookies or how we process personal data, please contact us at:

• Email: dataprotection@bera.co.bw
• Phone: (+267) 533 0932